Yes – for every hour you work you will accrue holiday pay as required by law.
This is the privacy notice of James Newbury Appointments Ltd In this document, “we”, “our”, or “us” refer to James Newbury Appointments Ltd.
We are company number 09632008 registered in England
Our registered office is at 42 Ickwell Road, Northill, Biggleswade, Bedfordshire, England, SG18 9AB
1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
2. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
3. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
4. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
5. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
6. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
7. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1. Information we process because we have a contractual obligation with you
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
1.1. verify your identity for security purposes
1.2. advise and sell products/services to you
1.3. provide you with our services
1.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and about our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at firstname.lastname@example.org or via our website. However, if you do so, you may not be able to use our website or our services further.
3. Information we process for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
• record-keeping for the proper and necessary administration of our business
• responding to unsolicited communication from you to which we believe you would expect a response
• protecting and asserting the legal rights of any party
• insuring against or obtaining professional advice that is required to manage business risk
• protecting your interests where we believe we have a duty to do so
4. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
5. Information provided on the understanding that it will be shared with a third party
Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people.
5.1. posting a message on our forum
5.2. tagging an image
5.3. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared for business operational purposes.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at email@example.com.
6. Complaints regarding content on our website
We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
7. Information relating to your method of payment
Payment information is never taken by us or transferred to us either through our website or otherwise.
At the point of payment, you will be presented with a branded invoice and payment details for services provided will be presented on this invoice. Payment will be made directly from you to the business Barclays Bank account for James Newbury Appointments Ltd.
8. Job application and employment
If you send us information in connection with a job application, we may keep it for up to six years in case we decide to contact you at a later date.
If we employ you directly or indirectly for the purpose of our business, we collect information about you and your work from time to time throughout the period of your employment or application. This information will be used only for purposes directly relevant to your employment. After your employment or application to us for our business purposes has ended, we will keep your file for six years before destroying or deleting it.
9. Sending a message to our support team
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
11. Affiliate and business partner information
This is information given to us by you in your capacity as an affiliate of us or as a business partner.
It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this policy.
Use of information we collect through automated systems when you visit our website
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
12.1. to track how you use our website
12.2. to record whether you have seen specific messages we display on our website
12.3. to keep you signed in our site
12.4. to record your answers to surveys and questionnaires on our site while you complete them
12.5. to record the conversation thread during a live chat with our support team
13. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
14. Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.
Disclosure and sharing of your information
15. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
16. Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
17. Data may be processed outside the European Union
Our websites are hosted in the United Kingdom
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
Accordingly data obtained within the UK or any other country could be processed outside the European Union.
For example, some of the software our website uses may have been developed in the United States of America or in Australia or India.
We use the following safeguards with respect to data transferred outside the European Union:
17.1. the processor abides by the same binding corporate rules regarding data processing.
17.2. the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union, specifically that in the country of England
17.3. we comply with a code of conduct approved by a supervisory authority in the European Union , specifically that in the country of England
17.4. we are certified under an approved certification mechanism as provided for in the GDPR
Access to your own information
18. Access to your personal information
18.1. At any time you may review or update personally identifiable information that we hold about you, by request in writing
18.2. To obtain a copy of any information that is not provided on our website you may send us a request at firstname.lastname@example.org
18.3. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
19. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us at email@example.com
This may limit the service we can provide to you.
20. Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
21. Use of site by children
21.1. We do not sell products or provide services for purchase by children, nor do we market to children.
21.2. If you are under 18, you may use our website only with consent from a parent or guardian
21.3. We collect data about all users of and visitors to these areas regardless of age, and we anticipate that some of those users and visitors will be children.
21.4. Such child users and visitors will inevitably visit other parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.
22. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
23. How you can complain
23.2. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
23.3. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
24. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
24.1. to provide you with the services you have requested;
24.2. to comply with other law, including for the period demanded by our tax authorities;
24.3. to support a claim or defence in court.
25. Compliance with the law
However, ultimately it is your choice as to whether you wish to use our website.
We may update this privacy notice from time to time as necessary or required by law. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
I have been using various recruitment agencies over the years as I find them invaluable in the search for staff. James Newbury have successfully found 3 new team members, who are an ideal fit and hard working. They have proved to be a credit to the way that James Newbury got to know our business and requirements and I would highly recommend them.
Caroline B. – Operations Manager
What really sets James Newbury apart is their willingness to listen and understand my business. Every candidate they have sent over is a great cultural fit – and it helps that they have met them already. I have used many recruitment agencies in the past and James Newbury by far exceeds my expectations and have saved me time and money by finding the right people.
Adrian, Medical Sales
Working in a demanding, fast paced environment I rely on recruitment agencies in finding quality candidates for various roles. Working with James Newbury Appointments has restored my faith in using agencies for recruitment. I was not bombarded with irrelevant CV’s or unsuitable candidates, only CV’s from candidates that had been interviewed and screened by James Newbury and met the criteria that had been set. This saved me hours of trawling through irrelevant applications and underprepared candidates. Every candidate I interviewed from James Newbury was, well informed about the company and the role they were applying for, a refreshing change. I felt that James Newbury really cared about filling my vacancies, I was constantly kept up to date and feedback was detailed, comprehensive and prompt. I am glad to say that James Newbury assisted in filling my latest position, I only wish I had 2 roles available, as 2 out of the 3 candidates presented were excellent, both could of have had a job! I will definitely be using James Newbury Appointments in the future, in fact I have just recommended them to a colleague!
Richard, Sales Manager
As a rule we use agencies for assisting us with our recruitment requirements. This is due to the time it takes to employ the right candidate for our company. We had a new role which required a specific skill set. The requirements were sent out to our normal agencies, who tried for some time, but were unsuccessful in finding the right candidate for us. We decided to try James Newbury Appointments. From the very start with the questions that they asked, I felt that they were interested in what we were looking for as a company. I also liked that fact that they meet their clients face to face before presenting their details to us. Within a couple of days they had sourced a candidate for us. They contacted us and explained their findings for the potential candidate and sent the CV. I must say it was very refreshing not to be bombarded with lots of CV’s, thereby showing they had a real interest in getting the right person for us. I am pleased to say they succeeded on the first attempt. Pretty good going! Will I use James Newbury Appointments again? Yes I certainly will. The reason for this is that they are professional, friendly and look out for the interests of the company and the candidate.
Andrew, IT Systems
Thank you Caroline for all your kindness and support you have shown me and I would give testimony every day of the week. You really have done an amazing job and had a good laugh while at it; thank you for giving me my life back.
Kirsty, Legal Compliance Assistant
Caroline has been brilliant right from the start. After having not so great experiences with other recruitment agencies, I found it hard to trust recruiters, Caroline was different, she got to know me before even discussing my achievements on my CV. One of the few recruiters that do it right! Caroline was very attentive, genuine, easily contactable and made sure I was updated every step of the way. Thank you Caroline, I will be sure to recommend your services to others.
Sophie, Recruitment Resourcer
Penny and Caroline run a first class recruitment business. They are knowledgeable, capable, hardworking and practice professional integrity. They ensure positions are a good fit before submitting resumes to companies and are extremely personable, and I highly recommend them.
Elaine, IT Systems Specialist
Caroline was a superstar right from the off. She took the time to get to know me as person before identifying my skills and discussing in detail what I wanted from a role. She added a real personal touch that puts James Newbury above and beyond and other recruitment agency I’ve used in the past. I would highly recommend their services and can’t thank Caroline enough!
Essie, Compliance Assistant
I would like to thank Penny & Caroline of James Newbury Appointments for introducing me to my new employer. At a time when I was looking for the next step in my career they have provided the opportunity and support to secure my new role. Great, professional service with a friendly touch. I would recommend them anytime, I was especially grateful for the time and care they put in AFTER I was well in to my new role, top drawer.
Dee, Customer Centre Team Leader
I spoke with Caroline over the phone when she approached me for a position she felt I was most suitable for me, immediately I felt at ease, she arranged for me to meet Penny, out of hours and at a place that suited myself to discuss and have a chat in general about me and what I wanted; well that in itself was reassuring in that I could push forward my journey towards a new position without the worry of having to leave work early or rush a meeting over lunch to meet Penny. What a delight she was friendly and very approachable, I knew I was in good hands and we agreed the role I was contacted about was a good fit for me and me for the client. Caroline then guided me through the whole process, from guidance on the company and the job through to the interview and the process it would take and kept in touch supporting me throughout, never once letting me feel I was going through this alone. I was successful and offered the position and I am very excited to be starting soon! Thanks James Newbury Team, I can’t recommend you highly enough!
Tina, Construction Office Manager
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Get in touch with us by filling out the contact form below. Please indicate whether you are a Candidate or an Employer to begin.
Frequently Asked Questions
Have a question about our recruitment procedure or want to know more about a role? Check our frequently asked questions for the answer.
We are very fortunate to be associated to ACET, a B2B training company that offers great courses for employers looking to invest and develop their staff.
We will offer guidance and support as well as putting you in touch with professional CV writers if you really need it.
Monday – Friday from 8am – 6pm but we are flexible if needs to be.
No, we will come to a convenient place near you as we understand and appreciate that time is precious and you can’t get to us so readily with work commitments and short lunch breaks.
Yes. We like to ensure we get to know and understand all of our candidates and employers so we can really ascertain a better match – it really does work.
By law, we are required to offer the auto-enrolment pension
As long as you are legally old enough to work and past educational age then please get in touch and we will advise you.
Yes as we use this to help present you to suitable employers. If you need help putting it together, please refer to the article of CV writing on our website as it really does help.