So what's different about James Newbury Appointments that made me as a business owner, take time out to write a review for them?
Well if you are a busy business owner like I am, time and money is crucial in obtaining and retaining the best team and building the best business to offer your customers. This is where JNA really impressed me!
I was dealing with Caroline and she spent time really getting to know my business and culture to ensure they not only get the right skills fit, but the right team fit too - crucial for team dynamics and employee retention.
Less time CV hunting and interviewing for me and more time getting on building my business. Very impressed.
Stuart, Managing Director
I have been using various recruitment agencies over the years as I find them invaluable in the search for staff. James Newbury have successfully found 3 new team members, who are an ideal fit and hard working. They have proved to be a credit to the way that James Newbury got to know our business and requirements and I would highly recommend them.
Caroline B. – Operations Manager
What really sets James Newbury apart is their willingness to listen and understand my business. Every candidate they have sent over is a great cultural fit – and it helps that they have met them already. I have used many recruitment agencies in the past and James Newbury by far exceeds my expectations and have saved me time and money by finding the right people.
Adrian, Medical Sales
Working in a demanding, fast paced environment I rely on recruitment agencies in finding quality candidates for various roles. Working with James Newbury Appointments has restored my faith in using agencies for recruitment.
I was not bombarded with irrelevant CV’s or unsuitable candidates, only CV’s from candidates that had been interviewed and screened by James Newbury and met the criteria that had been set.
This saved me hours of trawling through irrelevant applications and underprepared candidates. Every candidate I interviewed from James Newbury was, well informed about the company and the role they were applying for, a refreshing change.
I felt that James Newbury really cared about filling my vacancies, I was constantly kept up to date and feedback was detailed, comprehensive and prompt.
I am glad to say that James Newbury assisted in filling my latest position, I only wish I had 2 roles available, as 2 out of the 3 candidates presented were excellent, both could of have had a job!
I will definitely be using James Newbury Appointments in the future, in fact I have just recommended them to a colleague!
Richard, Sales Manager
As a rule we use agencies for assisting us with our recruitment requirements. This is due to the time it takes to employ the right candidate for our company.
We had a new role which required a specific skill set. The requirements were sent out to our normal agencies, who tried for some time, but were unsuccessful in finding the right candidate for us.
We decided to try James Newbury Appointments. From the very start with the questions that they asked, I felt that they were interested in what we were looking for as a company.
I also liked that fact that they meet their clients face to face before presenting their details to us.
Within a couple of days they had sourced a candidate for us. They contacted us and explained their findings for the potential candidate and sent the CV.
I must say it was very refreshing not to be bombarded with lots of CV’s, thereby showing they had a real interest in getting the right person for us.
I am pleased to say they succeeded on the first attempt. Pretty good going!
Will I use James Newbury Appointments again? Yes I certainly will.
The reason for this is that they are professional, friendly and look out for the interests of the company and the candidate.
Andrew, IT Systems
Thank you Caroline for all your kindness and support you have shown me and I would give testimony every day of the week. You really have done an amazing job and had a good laugh while at it; thank you for giving me my life back.
Kirsty, Legal Compliance Assistant
Caroline has been brilliant right from the start. After having not so great experiences with other recruitment agencies, I found it hard to trust recruiters, Caroline was different, she got to know me before even discussing my achievements on my CV. One of the few recruiters that do it right! Caroline was very attentive, genuine, easily contactable and made sure I was updated every step of the way. Thank you Caroline, I will be sure to recommend your services to others.
Sophie, Recruitment Resourcer
Penny and Caroline run a first class recruitment business. They are knowledgeable, capable, hardworking and practice professional integrity. They ensure positions are a good fit before submitting resumes to companies and are extremely personable, and I highly recommend them.
Elaine, IT Systems Specialist
Caroline was a superstar right from the off. She took the time to get to know me as person before identifying my skills and discussing in detail what I wanted from a role. She added a real personal touch that puts James Newbury above and beyond and other recruitment agency I’ve used in the past. I would highly recommend their services and can’t thank Caroline enough!
Essie, Compliance Assistant
I would like to thank Penny & Caroline of James Newbury Appointments for introducing me to my new employer. At a time when I was looking for the next step in my career they have provided the opportunity and support to secure my new role. Great, professional service with a friendly touch. I would recommend them anytime, I was especially grateful for the time and care they put in AFTER I was well in to my new role, top drawer.
Dee, Customer Centre Team Leader
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14-03-2026
Luton 
