Yes – for every hour you work you will accrue holiday pay as required by law.
Penny, Lincolnshire born lass, moved to Hertfordshire in 1995 where her roots are now firmly laid! Penny started her career in recruitment in 1998, working for at that time, the leading UK recruitment agency, Select Appointments. Penny worked for the Luton, Beds office, where her passion for great customer care and doing recruitment Reassuringly Well was born… and also where she met Caroline, the co-founder of James Newbury Appointments.
Caroline, a Luton lass with a few stays out of the UK in Ireland and Australia, all the time doing recruitment and always returning to her Luton roots, also started in recruitment in 1998. Having graduated in Business Studies before spending 7 successful years in the motor trade, Caroline found her true career vocation – recruitment, where she has remained ever since!
Penny and Caroline worked together, and for 10 consecutive years were honoured to be the top performing office in the UK (from over 227), as well as best consultants – all built on the absolute solid foundations of exceptional customer care and really investing time in knowing our clients and candidates.
Penny changed career path to the Financial Services sector for 5 years, however, in June 2015 the founders reunited and James Newbury Appointments was born!
Penny missed recruitment and was looking to return to the fold. Having liaised with a number of agencies about this, she noticed a marked difference in customer service, leading to a discussion of how the recruitment process had changed; it was far more systems led and limited time was invested on getting to know the individual in order to be able to know and thus, match correctly; it was, ‘send your cv, let’s Skype, call’ etc – there was limited ‘getting to know you’ interaction.
Both founders are passionate about people and recruitment, investing time in getting to know and understand them along with their skill sets and motivators, needs and requirements, likes and dislikes – all key to getting the right fit for the employer / employee relationship. So, with this passion for people and recruitment, along with being driven by the mantra Recruitment Done Reassuringly Well, James Newbury Appointments was established in August 2015: ‘James’, as a tribute to Penny’s late dad and Caroline’s grandad, and ‘Newbury’ being the name of the office JNA was founded.
I have been using various recruitment agencies over the years as I find them invaluable in the search for staff. James Newbury have successfully found 3 new team members, who are an ideal fit and hard working. They have proved to be a credit to the way that James Newbury got to know our business and requirements and I would highly recommend them.
Caroline B. – Operations Manager
What really sets James Newbury apart is their willingness to listen and understand my business. Every candidate they have sent over is a great cultural fit – and it helps that they have met them already. I have used many recruitment agencies in the past and James Newbury by far exceeds my expectations and have saved me time and money by finding the right people.
Adrian, Medical Sales
Working in a demanding, fast paced environment I rely on recruitment agencies in finding quality candidates for various roles. Working with James Newbury Appointments has restored my faith in using agencies for recruitment. I was not bombarded with irrelevant CV’s or unsuitable candidates, only CV’s from candidates that had been interviewed and screened by James Newbury and met the criteria that had been set. This saved me hours of trawling through irrelevant applications and underprepared candidates. Every candidate I interviewed from James Newbury was, well informed about the company and the role they were applying for, a refreshing change. I felt that James Newbury really cared about filling my vacancies, I was constantly kept up to date and feedback was detailed, comprehensive and prompt. I am glad to say that James Newbury assisted in filling my latest position, I only wish I had 2 roles available, as 2 out of the 3 candidates presented were excellent, both could of have had a job! I will definitely be using James Newbury Appointments in the future, in fact I have just recommended them to a colleague!
Richard, Sales Manager
As a rule we use agencies for assisting us with our recruitment requirements. This is due to the time it takes to employ the right candidate for our company. We had a new role which required a specific skill set. The requirements were sent out to our normal agencies, who tried for some time, but were unsuccessful in finding the right candidate for us. We decided to try James Newbury Appointments. From the very start with the questions that they asked, I felt that they were interested in what we were looking for as a company. I also liked that fact that they meet their clients face to face before presenting their details to us. Within a couple of days they had sourced a candidate for us. They contacted us and explained their findings for the potential candidate and sent the CV. I must say it was very refreshing not to be bombarded with lots of CV’s, thereby showing they had a real interest in getting the right person for us. I am pleased to say they succeeded on the first attempt. Pretty good going! Will I use James Newbury Appointments again? Yes I certainly will. The reason for this is that they are professional, friendly and look out for the interests of the company and the candidate.
Andrew, IT Systems
Thank you Caroline for all your kindness and support you have shown me and I would give testimony every day of the week. You really have done an amazing job and had a good laugh while at it; thank you for giving me my life back.
Kirsty, Legal Compliance Assistant
Caroline has been brilliant right from the start. After having not so great experiences with other recruitment agencies, I found it hard to trust recruiters, Caroline was different, she got to know me before even discussing my achievements on my CV. One of the few recruiters that do it right! Caroline was very attentive, genuine, easily contactable and made sure I was updated every step of the way. Thank you Caroline, I will be sure to recommend your services to others.
Sophie, Recruitment Resourcer
Penny and Caroline run a first class recruitment business. They are knowledgeable, capable, hardworking and practice professional integrity. They ensure positions are a good fit before submitting resumes to companies and are extremely personable, and I highly recommend them.
Elaine, IT Systems Specialist
Caroline was a superstar right from the off. She took the time to get to know me as person before identifying my skills and discussing in detail what I wanted from a role. She added a real personal touch that puts James Newbury above and beyond and other recruitment agency I’ve used in the past. I would highly recommend their services and can’t thank Caroline enough!
Essie, Compliance Assistant
I would like to thank Penny & Caroline of James Newbury Appointments for introducing me to my new employer. At a time when I was looking for the next step in my career they have provided the opportunity and support to secure my new role. Great, professional service with a friendly touch. I would recommend them anytime, I was especially grateful for the time and care they put in AFTER I was well in to my new role, top drawer.
Dee, Customer Centre Team Leader
I spoke with Caroline over the phone when she approached me for a position she felt I was most suitable for me, immediately I felt at ease, she arranged for me to meet Penny, out of hours and at a place that suited myself to discuss and have a chat in general about me and what I wanted; well that in itself was reassuring in that I could push forward my journey towards a new position without the worry of having to leave work early or rush a meeting over lunch to meet Penny. What a delight she was friendly and very approachable, I knew I was in good hands and we agreed the role I was contacted about was a good fit for me and me for the client. Caroline then guided me through the whole process, from guidance on the company and the job through to the interview and the process it would take and kept in touch supporting me throughout, never once letting me feel I was going through this alone. I was successful and offered the position and I am very excited to be starting soon! Thanks James Newbury Team, I can’t recommend you highly enough!
Tina, Construction Office Manager
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Frequently Asked Questions
Have a question about our recruitment procedure or want to know more about a role? Check our frequently asked questions for the answer.
We are very fortunate to be associated to ACET, a B2B training company that offers great courses for employers looking to invest and develop their staff.
We will offer guidance and support as well as putting you in touch with professional CV writers if you really need it.
Monday – Friday from 8am – 6pm but we are flexible if needs to be.
No, we will come to a convenient place near you as we understand and appreciate that time is precious and you can’t get to us so readily with work commitments and short lunch breaks.
Yes. We like to ensure we get to know and understand all of our candidates and employers so we can really ascertain a better match – it really does work.
By law, we are required to offer the auto-enrolment pension
As long as you are legally old enough to work and past educational age then please get in touch and we will advise you.
Yes as we use this to help present you to suitable employers. If you need help putting it together, please refer to the article of CV writing on our website as it really does help.