2020 changed the working world for good. Businesses around the world put their normal operating practices on hold, while governments and scientists worked out how companies could keep their employees safe, while maintaining some level of normality. Whole teams moved from an office-based environment to working from home.

For many, this has proved to be a revolution and one that is likely to remain as a key part of their working lives, even when the uncertainty around the global COVID-19 pandemic subsides. 

However, it is important that employers consider the longer-term impacts on their employees’ mental health and wellbeing, which can come from the isolation caused by remote working. After all, it’s easy to fall into the trap of relying on emails, but for a team who may have become accustomed to the social interaction available in the workplace, it’s critical to maintain personal relationships. 

So what’s the best way to go about this? There is an abundance of tools available which can be helpful for keeping in touch. Advances in video conferencing mean that the technology is now reliable and easily accessible from laptops and even from phones. A few major services have begun to dominate the market – each comes with its own list of pros and cons, which are important to consider when reviewing how best to keep in touch with your team. 

Microsoft Teams

Microsoft Teams offers the particular advantage of being fully integrated with other Microsoft 365 applications. This makes it particularly easy to share documents, or co-edit files during calls – so if your organisation is heavily reliant on collaborative working, this service offers a good solution. Microsoft Teams also offers the largest meeting size out of the main competitors, allowing up to 250 participants to join one meeting. 

Skype

Although Skype only allows a maximum of 50 people to join one call, this is still likely to be plenty for a typical team meeting. The optional upgrades on offer include larger meeting sizes, as well as stronger security offerings. Skype offers excellent sound quality and a user-friendly interface too. 

Zoom

Zoom offers multiple subscription options, including a totally free version. The programme is quick and easy to set up and is compatible with a wide range of devices. Although some concerns have been expressed regarding the programme’s security, meeting features such as password entry mean that if used properly, Zoom can be a safe and effective tool for meetings. 

Phone calls

Perhaps the least high tech of the options available, it is still worth remembering the potential advantages of a good old-fashioned phone call. Although it doesn’t offer the same face-to-face interaction, it can be a familiar and comfortable option for colleagues who are less familiar with video conference technology. 

Realistically, a combination of all of the tools listed may be useful in maintaining positive and healthy interactions amongst your team while they are working from home.

Thank you for all those working to help us get through this surreal time, you are true heroes.  Please stay safe and well.